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Privacy Policy

Privacy policy

Euphoria privacy policy
Version 1.5
This page was last modified on May 24, 2018.

As a company, Euphoria processes various data from our (potential) customers. These are often very logical and necessary and visible items such as the delivery address when you place a webshop order, your name and your e-mail address to contact you. But we also collect invisible information for marketing, improvement of our website, collaboration with integrated platforms, analysis, social media and more. In this privacy policy you can read what information we collect and what we do with it. We see it as our responsibility to treat your data confidentially & securely.

This privacy policy applies to the services of Euphoria. You should be aware that Euphoria is not responsible and does not affect the privacy policy of other sites and sources. By using this website and our services you agree to accept this privacy policy.

Changes
This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Our use of collected data

Use of our services
When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on Euphoria's own secure servers or that of a party with which Euphoria cooperates. Think of registering for the newsletter or placing an order.

Communication
When you send an e-mail or other messages to us, we keep these messages as reference and control. Sometimes we ask you for your personal details that are relevant to the relevant situation. This makes it possible to process your questions and answer your requests. The data is stored on Euphoria's own secure servers or that of a party with which Euphoria cooperates. We will not combine this information with other personal information we have.

Cookies
We collect your (invisible) data for statistics & marketing in order to gain a better insight into our customers & to be able to pay our affiliates.

This website uses cookies (these are text files placed on your computer) to help analyze how users use our site. The information generated by the cookie about your use of the website can be transferred to Euphoria's own secure servers or those of a party with which Euphoria cooperates. We use this information to keep track of how our customers use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage (such as statistics and improving our website).

Statistics
With the aid of cookies we can keep statistics that are necessary for us. With the analysis of the statistics we can improve pages & processes. Think of the best performing pages and the most popular products. But also to see where potential buyers drop out and where points for improvement lie.In this way we want to improve the user experience so that we can help more customers.

Marketing
Euphoria is a company and it's all about helping and selling customers. Online marketing is indispensable in this. With the help of cookies, our systems can keep track of which pages you have visited. Do you, for example, visit our website via one of our affiliates? Then we need this information to reward our affiliate for his / her commitment to recruiting new (potential) customers. You do not always see this information yourself, but it is often automatically sent and processed when you visit our website. For example, we contact customers who have left their shopping cart to see if there was a problem.

Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Purposes
We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your consent in advance.

Third parties
Your information will never be shared with third parties, with the exception of web applications & collaborations that we use for the benefit of our web shop (see below). This data will only be used for the purpose of the application in question and will not be further distributed or resold.Furthermore, the information can be shared internally. Our employees are obliged to handle your data discreetly.

At the moment we use the following web applications & collaborations: Lightspeed (webshop & checkout system), MyParcel & PostNL, Mailchimp (newsletter, marketing), our own statistics, Google (statistics, search engine, analysis), Tawk.to (online chat ), Thirdshelf (loyalty, marketing), Shappz (reviews), Accounting, Stichting WebWinkelKeur, Facebook, Twitter, Instagram, YouTube, Bol.com and TradeTracker (affiliate campaign). These systems can communicate with our systems where necessary and only share the minimum required information back and forth.

Retention of personal data
For statistics, analysis and marketing it is important to keep your personal data for a while. We store your data 36 months until after your last visit. If you visit Euphoria again in the meantime, we start counting again.

Your data, your choice
We offer all visitors the opportunity to view, change, or delete all personal information that is currently provided to us. You can contact us. Try to describe as clearly as possible what data is involved.

Customize / unsubscribe newsletter service
At the bottom of each mailing you will find the possibility to change your details or to unsubscribe permanently.

Adjust / unsubscribe communication
If you want to adjust your data or want to get yourself out of our files, you can contact us. See the contact details below.

Questions and feedback
We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us:

Euphoria
Lindegracht 43
8441GK Heerenveen
06-14159822 / 0513-750825
info@euphoria-erotiek.nl